In your organization there is an incident where an employee is using “abusive language” to a supervisor. Using the material from the book and from the Lecture note (PowerPoint slides) one Grievances and Discipline please describe and analyze the steps or actions you can take in order to solve this issue.
volution with the physical features and instinct of an ancient man. He argued that criminal or deviant behaviours are related to certain physiological and or psychological characteristics. He listed abnormal physical features such as large jaws and cheekbones, sloping forehead, ears with unusual size and other features associated with the early stages of human evolution as being associated with the having criminal or deviant behaviour (Browne et al. 2016). He believes specific criminals such as rapist, thieves and murderers could be distinguished by this specific characteristics. He also argues that people’s personality could be explained by these physical characteristics and that such people hardly feel any pain or touches and lack moral sense (Giddens and Sutton 2013). During the Victorian times, the Phrenology theory was used to explain that one’s personality was related to size and shape of the skull, suggesting that criminal could be identified by these features. Psychologists have also associated the presence of an extra Y-chromosome with criminal behaviour especially as such individuals are extroverts, less rational, less cautious and more impulsive. To support their claim, they refer to brain scans of psychopaths which shows brain abnormalities that could explain their behaviour (Browne et al. 2016). Critics have questioned and even rejected the biological approach. One of the main arguments against the approach is that it fails to recognize that crime and deviance are socially defined and vary over time, and between cultures and sub-groups. Crime is not distributed randomly by genes or personality but follows a social pattern linked to age, class gender and ethnicity. Official crime statistics is the way crime is officially generated and measured based on quantitative numeric data collected by home office. Official statistic is drawn from records kept by the police and other official agencies. Statistics appear to be a straight forward measure although there is no accurate official statistics on crime. They are useful because they show change and long-term trends that can be used to compare crime over time. It provides cheap sources and easily available resources, and statistical information on crime rates that are recorded. Crime recorded by police represents a partial picture of total crime committed. Only 40% of offences reported to the police are actually recorded, because the crime might be seen as trivial or not actually a crime. Some crimes have no proper victim, although the crime has taken place, the people involved both wanted it to happen. Many women would not want to report a crime of rape, domestic abuse and child abuse because they are embarrassed. It failed to note unreported crime which exists and also police are too busy to decide which crimes to report and respond to first (Coates et al. 2009). In conclusion, this essay has used examples from difference contexts to show that crime and deviance are relative terms. As argued by functionalist theories crime and deviance are socially defined and therefore vary over time and across cultures. On the other hand the biological approach that suggests that crime and deviance are linked to biological characteristics seem to lack a strong standing as crime and deviance are socially defined. With regards to crime statistic>GET ANSWER