Review this short article about change at Zappos to go from traditional management to self-directed work teams and answer the questions below. You may also want to do a google search to get more information about change issues at Zappos.
QUESTION 1: Is this adaptive change or technical change? Explain.
QUESTION 2: Were there likely competing commitments? Give a couple of examples.
QUESTION 3:Relate Theory E and O to this situation.
HBR’s 10 Must Reads on Change Management, Harvard Business Review Press, 2011
Sample Solution
