You are the newly appointed chief nursing officer of a hospital and have been tasked with improving the most recently reported HCAHPS score for the entire organization. The hospital board is requesting a detailed report, analysis, and plan to improve these results. You are instructed to complete the full data and impact analysis; develop a detailed strategic plan to improve the scores in all areas of the hospital, incorporating quality improvement, shared accountability, technology, care delivery model, and financial stability; propose a rapid implementation timeline; and outline the process of evaluation in an effective presentation that you will present at the next board meeting.Create a multimedia presentation or business plan document in which you do the following:
A. Provide the HCAHPS scores for a hospital of your choice.
B. Analyze the HCAHPS scores of your chosen hospital by doing the following: 1. Compare the scores to state and national averages. 2. Compare the scores to two other hospitals in the region. 3. Compare the survey response rates to two other hospitals in the region. 4. Describe the hospital’s demographic patient population and services provided. 5. Discuss how the following environmental and community factors could potentially influence HCAHPS scores: a. cultural dynamics b. educational dynamics c. socioeconomic dynamics 6. Explain potential short- and long-term financial impact on the organization. a. Discuss potential impact on quality outcomes.
C. Discuss the potential cause of the chosen hospital’s HCAHPS scores.
D. Develop an organizational strategic plan to improve the chosen hospital’s HCAHPS scores throughout the organization by doing the following: 1. Explain how organizational change can help improve the chosen hospital’s HCAHPS scores. 2. Discuss the structure (i.e., framework), process (i.e., actions), and outcomes of the strategic plan. 3. Discuss how you would incorporate evidence-based practice and shared governance to improve organizational quality. 4. Explain methods you would use to incorporate concepts of shared accountability among patients, medical providers, payers (e.g., insurance providers, Medicare, Medicaid), and personnel. 5. Explain methods you would use to incorporate technology trends within healthcare. 6. Explain methods you would use to improve the care delivery system, including the topics of quality, cost, access, and patient-centered care. 7. Explain methods you would use to improve financial stability.
E. Develop an implementation plan and timeline for the strategic plan you developed in part D by doing the following: 1. Discuss key roles and responsibilities of stakeholders. 2. Discuss how you would ensure stakeholder accountability and involvement. 3. Discuss any training staff would need in order to implement the plan. 4. Outline a timeline for implementation of your plan, including periodic review checkpoints to measure progress.
F. Discuss the process you would use to evaluate the success of the strategic plan, including the following: • method of measurement that would be used • evaluation of the timeline • method of analysis 1. Discuss how you would involve key stakeholders in the evaluation process. 2. Explain how the evaluation results will be communicated internally and externally.
Average Family Distributed: 23rd March, 2015 Disclaimer: This paper has been put together by an understudy. This isn't a case of the work composed by our expert article essayists. You can see tests of our expert work here. Any suppositions, discoveries, conclusions or proposals communicated in this material are those of the writers and don't really mirror the perspectives of UK Essays. As society has advanced, so has the possibility of the "commonplace family." Historically, the possibility of "family" comprised of one dad (the King of the Castle, in a manner of speaking), one mother (frequently the family authority) and a tyke or youngsters, every one of whom are naturally related. The picture painted around the "All American Family" is one that incorporates a wonderful house with blue window sheets and a white picket fence, set right amidst working class, rural America. While families that do fit this generalization keep on existing, a significant number of the present run of the mill American families have the parts of the parental units filled by not only one mother or one dad. Parental parts are being filled by grandparents, aunties, uncles, senior kin, new parents, single guardians, co-guardians and additionally step-guardians. The youngsters in these families could conceivably be organically identified with the guardians or parental figures; if the kids are not naturally related they are typically received kids, encourage kids, or step-kids. Families, for example, these are regularly alluded to as "mixed families". The expression "co-parenting" is at times utilized when two guardians of a tyke are not wedded to each other. A similar term is likewise utilized when alluding to a family that has two lesbian moms as well as two gay dads. In spite of the fact that there is open restriction to gays or potentially lesbians being guardians or needing to be guardians (regardless of whether organically, encourage or receptive), ponders demonstrate that individuals around the globe bolster and recognize these sorts of families. As indicated by Gary Gates at the Urban Institute, as of May 30, 2003, the measure of lesbian moms has developed to between one (1) and five (5) million; the measure of gay dads has developed to between one (1) and three (3) million; and there are eight (8) to ten (10) million youngsters who have at least one gay or lesbian parent.1 Mr. Doors additionally expresses that, "96% of all U.S. Nations have no less than one same-sex couple with kids younger than 18" in their household.2 If one were to contrast these numbers with the numbers that would be displayed of customary families, these numbers appear to be very negligible; nonetheless, in the battle for gay and lesbian rights, these numbers are empowering. Since the numbers keep on increasing every day, they are additionally a demonstration of the craving of gay and lesbian guardians to be viewed as identical individuals inside their networks, Lesbian, Gay, Bi and Transsexual ("LGBT") people group or something else. Society's general attitude toward gay and lesbian child rearing is additionally evolving. As per a survey directed by the Wall Street Journal (1999), 33% of survey takers supported same-sex marriage and associations. These same individuals would undoubtedly embrace same-sex child rearing. Despite the fact that there is acknowledgment and welcome for individuals in the LGBT people group to transparently parent and bring up kids, gay and lesbian couples people still face numerous difficulties from other people who are not all that receptive. A few people have contended that homosexuality is a psychological issue, in this way are of the conclusion that individuals from the LGBT people group ought not have the capacity to wed or have youngsters. The American Psychiatric Association announced that homosexuality is certifiably not a dysfunctional behavior [emphasis added] in 1973.3 The American Psychological Association received a similar measure in 1975. As brain research was one of the primary controls to think about homosexuality top to bottom, clinicians have found that the dread of being gay (or "homophobia") has assumed a key part in against gay mentalities and practices of the individuals who can't help contradicting the gay way of life. Despite the fact that this finding has helped individuals better comprehend the reasons certain individuals are awkward or against the LGBT way of life, it has not totally killed the unwarranted feelings of trepidation that a few people have. There have been a few contentions that gay or lesbian guardians will attack their youngsters, natural or something else. The Child Welfare League of America considered and inferred that, "the probability of gay adopters attacking youngsters set with them is no more noteworthy than it is for the general population."4 Roland Summit, M.D. presumes that, "by far most of guilty parties are hetero men. Male guilty parties who manhandle young men keep up grown-up hetero connections. The constant molester of young men is once in a while pulled in to grown-up males."5 The preface that one's sexual introduction characterizes that individual as a pedophile has been demonstrated false over and over. This specific dread has propounded different investigations, most, if not all, with the same summed up conclusion. The American Psychological Association's strategy explanation in regards to putting planned supportive and encourage kids inside gay or lesbian homes peruses, in correlated part: The photo that rises up out of research is one of general commitment in social existence with peers, guardians, relatives, and companions. Fears about offspring of lesbian or gay guardians being sexually mishandled by grown-ups, alienated by peers, or secluded in single-sex lesbian or gay networks have gotten no logical help. By and large, aftereffects of research recommend that the improvement, modification, and prosperity of kids with lesbian and gay guardians don't vary especially from that of youngsters with hetero parents.6 This arrangement has liberally helped LGBT guardians to satisfy their fantasy of having a family through the appropriation procedure.>GET ANSWER