Using the business process you identified in Activity 2.2, determine how the process could be improved, and how information systems utilized within that business process would be impacted. Provide a brief explanation of where there could be improvements to enhance the competitive advantage of that organization. Then, create a revised workflow diagram of the improved process. Explain how the improved process will create a competitive advantage and begin to formulate a strategy for changing this business process. Provide a brief description of anything that will need to be taken into consideration if you were to implement this new business process.
Sample Solution
