- List the characteristics of the most effective (best) manager of a service-based operation you have ever been associated with.
- List the characteristics of the most ineffective (worst) manager of a service-based operation you have ever been associated with.
- What are the most significant challenges facing managers of service organizations in today’s challenging work environment and slow economy?
- What does it take to be a successful manager of a service organization in today’s dynamic, competitive, and challenging work environment?
ow” information, Mary is able to recognize and remember the color red. If the Ability Hypothesis is true, Mary gains the ability to remember the experience of seeing red. After experiencing red for the first time, you can remember the experience, and therefore imagine the recreation of seeing red. Lewis also argues that another important ability gained is t`he ability to recognize. If Mary sees the color red again, she will recognize it immediately. Lewis uses the example of Vegemite. If you taste Vegemite at a later time, you will remember (or recognize) you have tasted it in the past. From this, you will be able to put a name to the taste experience. Lewis also argues that these abilities could originate from essentially anywhere – even magic. His main point is that experience, not lessons, is the best method of learning what a new experience is like. Overall, Lewis agrees that knowledge is gained from experiencing red, but believes the knowledge gained is “know-how” information, which is phenomenal, and therefore physicalism is valid. Lewis argues that information and ability are different physical knowledges – this is why physicalism can be true and consistent with the conclusion that Mary gains new knowledge. It is important to consider Lewis’ anti-qualia argument. Although the Ability Hypothesis may seem persuasive to David Lewis, there are several weaknesses. First, when we are shown an unfamiliar color, we actually do learn information about its relative properties compared to other colors (i.e. similarities and compatibilities). For example, we are able to evaluate how red is similar to orange and how it is different. We also learn its impact on our mental states. Physicalism overestimates human cognitive abilities. We have over a million neurons in our brain, and we are nowhere near to gaining a comprehensive view of human cognitive abilities. As any cognitive science major (such as me) knows, understanding what each and every neuron in our brain does is, at a minimum, a long way off. Yet, physicalism assumes we have the power to fully articulate all elements of the world around us and the complexity of our environment. This is not supportable and is a major flaw in his argument. Both Lewis and Jackson agree that some things cannot be learned in a black and white room. The weakness of Lewis’ argument is that he fails to acknowledge the cognitive differences between us and those who do not share similar obdurate mental states. Despite this weakness, there are some strengths for Lewis’ materialistic argument. Lewis removes the inability to assure the non-physical exists. Because he emphasizes the learning of abilities rather than new experiences, his theory relies on the physical and validates that physicalism could be correct. His opponents, dualists, believe that mind and body are separate entities, which is anti-physical. The largest problem with dualis>GET ANSWER