- Describe in detail the current level of your commitment to patient safety. Where are you in the journey that Jeff took, and what do you need to move forward?
- Describe the characteristics of a high-reliability organization, then compare and contrast your current organization with that standard.
- Explain the concept of competing commitments, and give examples of competing commitments in your setting.
- Describe the use of the Swiss cheese model in error prevention and detection.
- Pick a health-risk or safety-risk behavior and, using the Stages of Change model, describe how you would change that behavior.
- Give two examples of modifying behavioral drivers to change behavior.
- Define positive deviance, and give two examples of how it can be used to effect culture change.
- Detail the workings of the Just Culture algorithm, and give an example of each of the four kinds of errors it addresses, including their remediation.
Sample Solution
