Conscientious Store Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Store Manager determined to exceed company sales goals. Leverages financial and marketing education to make smart purchasing and merchandising decisions.
WORK HISTORY
Store Manager
11/2016-Present
H&M – Carriage Crossing
• Manage team of 5 direct report managers. Manage 15 PT in-direct reports. Responsible for driving sales in 35,000sqft building of +5mil. Volume. Increased sales to budget by +4% in first year in role. Establish and oversee plans, budgets and variable costs for store; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability with the District team. Proven organizational and analytical skills Consistently show ability to be sales-driven and results-oriented by taking action, relating all decisions back to store results and working to improve P&L.
Responsible for flow of garments from warehouse to shops, ensuring the correct balance of stock levels to sales

H&M – Shops at Grand River
• Manage total staff of 20. 15 part-time sales advisors 1 full-time sales advisor 1 key holding visual merchandiser 1 department supervisor and 2 department managers. Establish and oversee plans, budgets and variable costs for store; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability with the District team. Maintain an overview of all Employee Relations responsibilities in the store to ensure a positive work environment.

Department Manager,
05/2014 to 11/2016
H&M – Perimeter Center
Managed staff of 34 part time sales advisors, 6 full time sales advisors, 2 full time visual merchandisers, 2 full time department supervisors.
Interviewed job candidates and made staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels. Planned budgets and authorized payments and merchandise returns. Completed profit and loss performance reports.

Assistant Store Manager ,
11/2011 to 04/2014
Forever 21 – San Diego, CA
Promoted from Team Leader to Assistant Manager within 6 months. Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 25 sales associates, 2 team leaders.
Reported to the district manager regarding all store and staff issues. EDUCATION

High School Diploma: 2006
University City High School – San Diego Associate of Science: Sociology, 2013
San Diego Mesa College – San Diego
Bachelor of Arts: Sociology
2018
Southern New Hampshire University – New Hampshire

 

 

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