Customer Relationship Management

  1. Contact Management
    Contact management, an element of CRM that sometimes goes by customer management software, is a vital
    CRM capability. It allows users to segment your contacts into groups to organize and better cater to them. With
    this CRM capability, you’ll be able to gather crucial customer data and bolster your marketing strategies when
    introducing new products. It also improves the personalization of all contacts with customers, making them feel
    important and catered to. This is a key factor in customer satisfaction!
  2. Sales Team and Customer Opportunity Management
    Quantifying the opportunities that your sales team has with customers is a relatively basic feature of CRM.
    Referred to as lead scoring, it allows users to identify the customers that are most likely to convert. This helps
    streamline sales/marketing teams, improve efficiency and optimize your sales process.

Sample Solution

ACED ESSAYS