Designing an HRD Program

You are an HR Manager for your company, SwiftRun shoes, which makes shoes for track and field runners.
Your company is getting ready to introduce a new checkout system at your 200 U.S. retail locations, located in
various areas throughout all 50 states. The checkout system is what your customer service associates who
show and sell running shoes to the customers use for having the customer pay for their order. The new system
is being introduced because it will be able to scan and price the merchandise faster, secure better data for the
company, and print the customer a detailed receipt. As the HR Manager for SwiftRun shoes, you have been
asked to conduct a needs assessment and then design a training program to train each of the 200 Store
Managers on the new checkout system, which will be put into the stores in six months.
Your Assignment:
Submit a 1.5-2 page paper AND Lesson Plan (your paper should be double-spaced, 12-point Times New
Roman font, 1″ margins) to address how you would conduct the needs assessment and design the HRD
training program on the new checkout system for the 200 Store Managers. You will need to reference the Ch.5
textbook and PowerPoint for this assignment. You may also use external sources, and cite any sources used.
Make sure that you address the six items below, which are the key activities in HRD design. Add a Lesson Plan
of your training to the end of your paper. The Lesson Plan is separate and does NOT count toward the 1.5-2
Your 1.5-2 page paper should cover:

  1. State your training objective.
  2. Who would be selected as the trainer or training vendor? Provide your rationale for your selection.
  3. What program methods and techniques (including the appropriate use of technology) would be used?
    Provide your rationale for your
  4. Describe what training materials you would use.
  5. How would you schedule the training?
    Submit a Lesson Plan (in additional to your paper):
  6. Include a sample Lesson Plan for the training. See template below. The Lesson Plan should be included
    after your paper, and does

Sample Solution