Briefly, in your words, describe the role of dashboards to improve sense and response capabilities at

Westem Digital; elaborate on the paragraph below extracted from the complete case study posted on

week-6 folder.

“To be vigilant means to be alertly watchful.” A vigilant information system (VIS) includes both sensing

and responding capabilities. Sensing—to detect changes and enhance managerial visibility from the

factory shop floor to corporate headquarters—comes through real-time dashboards with automated

alerting. Responding comes through capabilities that help decision makers at each organizational level

reach decisions and take action.”

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