1. What is the difference between reliability and validity? Then what is the five methods of determining test validity?
2. What are four behavior-focused appraisal systems?
3. If an employee is to be terminated for violation of a company rule, what are the five things the courts will consider?
4. What do you think is the most important purpose for performance appraisal? Why?
5. What do you think is the best way to communicate performance appraisal results to employees?
6. In what type of situations is training most useful?
7. How would you establish a training program to teach people to use a bulldozer?
8. What are the advantages and disadvantages of computer-assisted instruction as compared to more traditional instructor-led training?
9. Does getting paid for a task that one enjoys performing reduce intrinsic motivation?
10. Taking the entire chapter into consideration, what are the key elements in motivating employees?
