you have to answer these two question below from the pictures in the email that I am going to send it. also there is a specific formal on the email to show you how to make the work. please make sure to follow the answers & the design of the paper as the instructor on the email.
Q1) Describe the three spheres of quality. How do these spheres provide another way to place the field of quality in perspective?
Q2) Describe an instance in which you and co-workers( or superior) perceived the needs of a costumer very differently. How did your differences in perception influence how each of you wanted to meet your costumer’s needs?

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