1. Disparities in Care at Southern Regional Health System case: Apply the first stage of the strategic planning model (shown in Exhibit 3.1) to describe “where we are now” for SRHS. Then apply stage two of the model to describe “where we should be going” for SRHS.
  2. Taking Care of Business at Graceland Memorial Hospital case: Identify the stakeholders and their stakes in this case (as in Exhibit 3.2).
  3. Decisions, Decisions case: Assume the HCO decides to develop a new day-care center. Create a Gantt chart (as in Exhibit 3.3) for that project.
  4. Ergonomics in Practice case: Explain how project management methods could be used to implement the lift system at Riverlea Rehab.

Chapter 4

  1. Taking Care of Business at Graceland Memorial Hospital case: Review the definition of organizations and the five elements of that definition. In this case, how are the five elements of organizations evident for Graceland Memorial Hospital?
  2. Ergonomics in Practice case: How is the informal organization apparent at Riverlea Rehab Hospital? Why do you suppose staff follow the informal organization rather than the administrative director Tim Montana?

Chapter 5

  1. Nowhere Job case: Which coordination mechanisms (described in Chapters 4 and 5) is Jack supposed to use to coordinate with other people in his company? Does Jack think his coordination with others is sufficient? If not, which coordination mechanisms should he use to improve it?

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