how the global Covid-19 pandemic has provided new opportunities for organisations to reach and engage with customer through digital platforms, devices and apps.

I​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​n this critical essay, you are required to debate how the global Covid-19 pandemic has provided new opportunities for organisations to reach and engage with customer through digital platforms, devices and apps. You should consider the ways in which changing consumer/customer behaviours towards using more digital technology, websites and apps have created opportunities for different kinds of businesses to create value for their customers. In your discussion, you may consider the benefits/challenges experienced by the born-digital businesses and well as the more traditional incumbents. As such, your essay must discuss both the opportunities that organisations can take advantage of as well as the challenges that prevent organisations from achieving their goals when it comes to reaching and engaging with digital customers. It is important that you do not simply list the benefits and challenges, but develop a critical dis​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​cussion that considers different perspectives and draws on academic literature. You are required to undertake wider academic research to gather knowledge and insight in the relevant areas. The essay must critically discuss and debate relevant issues. The essay should not simply be a descriptive retelling of facts and information, but a discussion that includes various different viewpoints and perspectives. To be successful in developing a critical discussion, you must read widely and actively engage with the subject area. It is also expected that you include relevant business examples to demonstrate how the issues discussed in the essay impact businesses. Examples must be referenced and researched. It is recommended that your structure your essay as follows: Introduction Main body (within the main body, you can have 2-3 sub-headings where you discuss specific issues related to the assignment brief) Conclusio​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​n

Sample solution

Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell. 

In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.

God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.

Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.

To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.

 

References

Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.

Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies4(8), 487.

Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.