Certified Professional in Healthcare Quality Detailed Content Outline. Healthcare Quality Certification
Commission (January 2018). (Available in BlackBoard)
Key Workforce Competencies for Quality-Driven Healthcare: Where We Are and Imperatives for Improvement.
National Association for Healthcare Quality (April 2019).
What were your key takeaways from the readings? Why?
Given the growing importance healthcare quality competencies to executives and the workforce to move value
delivery upstream in the future, which quality competency development areas would you personally prioritize to
support your career goals and take your professional impact upon quality to a higher level? Why?
Sample Solution
