This assignment is intended to help you learn to do the following:
1.Analyze an administrative scenario from multiple ethical principles and perspectives.
2.Examine the ethical and legal responsibilities of public administration professionals including the concept of
the public interest as a guide for decision-making.
3.Make recommendations regarding an administrative situation involving information technology issues.
Overview:
Effective management of workforce diversity remains a growing managerial challenge. Technology demands a
significant amount of any manager’s budget. Therefore, a manager must be able to set priorities and balance
the costs and benefits of the technology.
This assignment requires you to move beyond the decision-making phase (see Policy Decision Simulation) and
into the implementation phase. Your required reading has provided excellent foundational information for you.
Scenario:
The Franklintown City Council ultimately voted to expend bus service to address the congestion problem in
Franklintown, but left many implementation issues unaddressed. The Council has asked the City Manager to
examine these issues and then propose an implementation plan for approval.
A private business recently contacted the City Manager about building a customized computer software system
that would enhance the efficiency of the bus system “through enhanced logistical routing and user demand
generated optimization by collecting and analyzing meta-data and personal information from users and
citizens.”
Note: Your discussion and analysis should be based upon a general understanding of important challenges
and issues with information technology projects from the readings not on specific details about the proposed
project beyond what has already been given.
Action Items:
Compose a 1 page document in which you:
Describe four important questions that should be answered or issues that should be considered before the
Transit Agency signs a contract to have a private business develop an in-house computer software routing
system with the ostensible purpose of improving bus service in Franklintown.
Sample Solution
