Improvement case study


1- Describe which problem you want to focus on as your first priority for Clinic X. Describe the problem and why you chose the problem

2- State the goal for the improvement effort.

3- Identify the fundamental knowledge required by the improvement project team to solve this problem. Identify the people (professional group or service area) that would be represented on the team and the fundamental knowledge they bring to the team.

4- Document the current process (as it is described in the case narrative) using a process flowchart.

Sample Solution