Instructions: You must interview a member or representative of a non-profit organization (e.g. homeless shelter, YMCA, local youth organization, habitat for humanity, red cross, etc) in order to better understand the organization and its goals. These questions are meant to guide the interview process only. You may find that additional details or clarity is needed, so feel free to ask to follow up questions as necessary. While conducting your interview, be sure to allow your interviewee to finish responding before moving on to the next question. Taking notes during the interview is critical. You are required to submit both interview responses and notes in order to receive credit.
- What is the history of this organization?
a. The YMCA began in London, England in 1844 by a young man in his early 20s named George Williams. He started a bible study for young men that left their homes during the Industrial Revolution to help them from the uncleanness of the world. - What is the purpose of the organization?
a. The purpose of the organization is to provide opportunities and resources to all in the community through programs that help build mind, body, and spirit. - Is there a mission statement? What is it?
a. To put Christian principles into practice through programs that build healthy spirit, mind, and body for all. - What group(s) of people does this organization serve?
a. All groups (youth, adults, elderly and special needs) - What social problem(s) does this organization address or help to remedy?
a. The Y identifies the needs of the community it serves and seeks to provide support and remedy. - What differentiates this organization from similar organizations?
a. The differential factor for the Y in comparison to similar organizations is that the Y serves all groups and does not just focus on one group or focus. The Y has three areas of focus: Youth Development, Healthy Living and Social Responsibility. - What are the roles of the members of this organization?
a. Not sure what this question is asking… - What are the responsibilities of the members of this organization?
a. Not sure what this question is asking… - How important are volunteers to this organization?
a. Volunteers are critical to this organization. The Y began with volunteers supporting the operation with very little paid staff. Now the Y has more paid staff and fewer volunteers, however, volunteers support the fundraising/charitable efforts and facilitation of programs. - What responsibilities do volunteers have?
a. The responsibilities of volunteers vary per YMCA. However, many Y’s utilize the help of volunteers to raise funds to support scholarships and the facilitation of programs such as coaching youth basketball. - Does this organization collaborate with similar organizations on a local, regional, or national level?
a. Not sure about “similar”, however, the Y does collaborate with other organizations. - What are the main obstacles that inhibit the fulfillment of the mission?
a. The main obstacle would be not raising enough funds or having the operational revenue to assist with ensuring no one is turned away from the Y due to the inability to pay. - What are the organization’s annual goals, needs, and results?
a. Each year and each Y has different goals, needs, and results. The strategic plans are determined and set by the CEO and Board of Directors. - How is this organization funded?
a. Operational revenue, state and government funding, and donations. - What examples can you share about people or communities that have been positively impacted by this organization?
a. Check out www.ymcaeastvalley.org to see Y stories from the YMCA of the East Valley. Many Y’s will share this on their websites, social media, and printed materials.
Sample Solution
