What is the effect of a departmental- wide implementation of a new workflow process on the approval or denial of medical treatment timeframes for utilization review managers.
The Population (P) of interest is departmental- wide utilization review managers. The Intervention (I) A new workflow process related to approval or denial of medical treatment. The Comparison (C) is the use of standardized approval and denial process. The Outcome (0) is the timeframe for decision making (T) in a three-month review pre and post-intervention.
