Read “MGMT mistakes HMI” and Answer the three questions presented on the case on page 13; providing additional research support for your responses.
- A worker-sensitive firm is bound eventually to face a competitive disadvantage as it cannot control its labor costs. Evaluate this statement.
- Do you see any risks in Herman Miller lowering its quality and its prices? Do you think it should have done so?
- What do you think of the “enlightened” policy announced by Max DePree as he retired that henceforth no DePree will ever work for the firm again, in order that able people can have unimpeded career paths within the company? Discuss as many facets of this policy as you can.
