1. What were the primary metrics by which IDS’ success or failure was measured? What are the strengths or weaknesses of using these metrics? What metrics would you use to evaluate the success or failure of IDS? (For this question, the metrics, the teacher requires us to use metrics that talks in class. So read the “session 9″ document From page 6 to pages 9. It talks about metrics, find out what the primary metrics are. and read the case carefully come up with the you own insight to answer that ” What metrics would you use to evaluate the success or failure of IDS”. This doesn’t need to use the session 9 metrics. It is the metrics in your own opinion to measure IDS )
2. Given P&G’s metrics from question 1, was IDS a success or not? (Metrics are the same as the question 1 that I mentioned. Read “session 9” document page 6- page 9. Combine with the case and answer this question.)
3. What were the organizational techniques, processes, information technology and analytic techniques that IDS used effectively? Give two specific strategies that you would have done differently that would have had a positive impact on your metrics. (read the case carefully and answer “What were the organizational techniques, processes, information technology and analytic techniques that IDS used effectively?”
“Give two specific strategies that you would have done differently that would have had a positive impact on your metrics.” This question is important, come up with your own insight and perspectives.)
4. How would P&G’s experience with the compacted detergent roll out impact how they should utilize analytic techniques in the future?
