New York’s Subway System Is Crumbling

Please read the case “New York’s Subway System Is Crumbling” on Page number 277, Chapter 7 – “Individual & Group Decision Making” available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions:

Assignment Question(s): (Marks 5)

1.What is the underlying problem in this case from NYCTA President Andy Byford’s perspective? (2marks)
2.What barriers to decision making were prevalent before Byford’s arrival? Explain. (1.5 marks)
3.Which Nonrational decision making model does Byford employ? How? (1.5 marks)

Sample Solution