Nursing Leadership and Management

  1. Discuss the importance of effective communication in the personal relationship and the therapeutic relationship.
  2. Explain the concept of congruence between verbal and nonverbal communication.
  3. There are many pitfalls to electronic communication. Identify a situation in which an electronic form of communication may result in a miscommunication. What other method of communication would have been more effective?
  4. Discuss the differences between direct delegation and indirect delegation.

Sample Solution