OPERATIONS AND SYSTEMS MANAGEMENT Hard Rock Cafe and Frito-Lay

VIDEO 1 : http://mediaplayer.pearsoncmg.com/_ph_bp2_cc_set.title.Operations_Management_at_Hard_Rock_Cafe__/bp_mylabs/akamai/2012/om/heizer/HardRock_Operations.m4v VIDEO 2: http://mediaplayer.pearsoncmg.com/_ph_bp2_cc_set.title.Operations_Management_at_Frito-Lay__/bp_mylabs/akamai/2012/om/heizer/Frito_Lay_Op_MGT.m4v Please review the videos on Hard Rock Cafe and Frito-Lay from Pearson. After reviewing the two videos, review how each company approaches the 10 major OM decisions. Note the contrast between a service company and a manufacturing firm.

 

 

 

 

Sample Solution

ACED ESSAYS