When faced with a problem, what do you do to solve it? This assignment asks you to apply a six-step to problem solving process to a specific problem scenario. You will write a paper that presents a synthesis of your ideas about solving the problem using this systematic approach. As Voltaire said, “No problem can withstand the assault of sustained thinking.”
Scenario 4: You are a sales representative for a company that encourages staff to log time in the field and away from the office. You are expected to begin and end your day at the office. You notice that each day when you arrive and return another co-worker is already there, and you wonder whether this person spends most of his / her time at the office. At your weekly sales meeting, you are informed of your co-workers’ outstanding sales performance. You suspect that this co-worker is spending more time flattering the boss instead of working leads in the field, and as a result is getting the best client referrals. Your own sales numbers have steadily decreased since this other sales representative was hired.
Review the six-step problem solving process outlined in the webtext, based on the article “The Problem Solving Process” located at http://www.gdrc.org/decision/problem-solve.html:
Threats of over relating Disclaimer: This work has been presented by an understudy. This isn't a case of the work composed by our expert scholastic journalists. You can see tests of our expert work here. Any sentiments, discoveries, ends or proposals communicated in this material are those of the writers and don't really mirror the perspectives of UK Essays. Distributed: Tue, 02 May 2017 Talk This task will endeavor to talk about the significance of sympathizing the guiding trade and spotlight on pointing out the threats of over understanding admirably as examine how these perils can be stayed away from. Before breaking down the issues that happen when the specialist over understands, will attempt to pressure the significance of sympathy inside the customer – advisor relationship. When alluding to the term sympathy we mean the capacity to share and acknowledge another person's feelings and sentiments. Usually alluded to as the capacity to "placed oneself into another's shoes", or somehow or another experience what the other individual is feeling, (Ekman, 1999). Sympathizing with patients ought to be the beginning stage for enhancing the customer – advisor relationship and the directing trade and process. Compassion has dependably been a critical normal for psychoanalytic treatment. It is the basic mending factor and in addition the premise of information gathering in analysis, (Plutchik, 1980). Despite the fact that sympathy is crucial in psychoanalytic, self-mental, and customer – focused treatments, its principle reason for existing is viewed as various inside every remedial technique, (Nicoll, W.G. 1999). With customer – focused treatment, the most imperative job of sympathy is to create a particular sort of learning knowledge where customers exist and identify with themselves in an unexpected way. Specifically, the reason for existing is to help individuals in building up the "aptitude" of learning and demonstrate to them generally accepted methods to utilize experiential referents in settling on consistently choices. With therapy, compassion is a key that helps the specialist in forming knowledge into the customer's oblivious elements. With self mental treatment, sympathy fills in as an approach to reinforce self-structure. Despite the fact that these capacities are extraordinary, they can coincide Rogerian treatment As per Rogerian treatment, the advisor enters the customer's reality. Inside this one of a kind world the advisor neither concurs or opposes this idea. what's more, does not endeavor to investigate the inner mind, the oblivious or bring up logical inconsistencies, (Rogers 1977). Rather, treatment is viewed as a procedure of " solidifying" the individual and removing deterrents and hindrances all together for typical development and improvement to happen which would in the end result in the customer's autonomy, (Moses, I. 1988). Inside the procedure of treatment the customer passes on from unbendingly of self discernment to ease. For this to happen the advisor must be totally honest to goodness and must have uplifting state of mind towards the customer and show empathic comprehension, (Shaffer, 1978). A major yet in addition dubious in regard to the measure of compassion towards the customer is keeping inspirational state of mind towards the customer. This requests from the advisor to identify with the customer as a man to a man and not as a researcher to a protest of study, (Cornelius, 1996). With regards to treatment, compassion is described and communicated by concentrate a man's outward appearances, considering the body developments , and by undivided attention, by hearing their manner of speaking, (Haase and Tepper, 1972). Rogers (1975) stressed on the advisor detecting the customer's inward encountering and conveying something about this comprehension back to the individual. In such manner, sympathy includes a guarantee to get a handle on the inside condition of a person as precisely as could be allowed (Cochran and Cochran, 2006). It is the supported relational position of the specialist in seeing and reacting to the private implications of the customer that is vital to the recuperating and change process (Barret – Lennard, 1976; Rogers, 1975; Bennet, 2001). All together for an empathic reaction of a specialist to influence a customer, it must be communicated or made noticeable in some shape (Barret – Lennard, 1993). Albeit empathic affirmation may include some type of incitement in the advisor (the empathiser), the specialist ought not receive or encounter this inclination as their own, rather they ought to find the inclination in the other individual. Generally the specialist may encounter a passionate climate or even that the feelings showed have a place with every one of the gatherings included as opposed to simply to the customer, (Moses, I. 1988). As Rogers called attention to: "… it is essential that the specialist can see the experience of a man, yet without losing the "as though" the instructor were the customer" (Rogers, 1957). It is said that, in treatment, it is basic for an expert to abstain from enabling conflictive individual issues to meddle with the directing relationship (Boy and Pine, 1982). Then again nonetheless, if the specialist keeps up just a candidly far off dimension of commitment with the customer, interchanges and understandings that are approaching from an experiential method of sympathy might be reduced or blocked, (Olinick, S. L. 1969). Now it is critical to bring up that in spite of the fact that sympathy is essential it very well may be an extremely troublesome issue for some specialists, (Moses, 1988). This is on the grounds that advisors are exceptionally helpless against an over the top dimension of distinguishing proof with another person when individual issues and clashes are uncertain and subject to converging with the material of the customer. Feeling excessively can without much of a stretch confuse things and make it hard to treat the patient in a totally target way. Being excessively empathic may likewise result in the advisor it might be said getting characteristics of the patient's physical and mental malady. At the point when over relating specialist may feel impaired and it might then turn out to be exceptionally troublesome for the advisor to feel loose, focused and established which is a fundamental prerequisite when endeavoring to treat somebody, At the point when the specialist over - identifies with the customer he is in a way duplicating the physiological condition of the customer in his own framework, (Davis, M. H. 1996). This can make treatment a perilous journey as there are negative feelings included, which leave the advisor in danger of uncovering him or her self specifically to the customer's negative understanding of the issue which could be despondency, tension, self-destructive propensities and some more. By uncovering himself straightforwardly and without outskirts to the customer's negative express, the specialist isn't helping himself, the customer or the procedure of treatment. Notwithstanding, by identifying with the customer in a cognizant and proper way it can fill in as a solid defensive system which shields the specialist when required, Compassion Compassion isn't the demonstration of losing all sense of direction in the customer's state. On the off chance that this occurs, the specialist will be pulled down with the customer when the customer is suffocating and along these lines won't have the capacity to give any assistance, A sensible meaning of compassion is to detect the customer's private world as though it were your own, yet while never losing the 'as though' quality – this is sympathy and it appears to be basic to treatment. To detect the customer's displeasure, dread, or disarray as though it were your own, yet without your own indignation, dread or perplexity getting bound up in it. (Rogers) As Rogers states, sympathizing with the customer in the manner in which depicted can help the customer far something other than the positive sentiment of being acknowledged and comprehended: At the point when the customer's reality is obvious to the specialist, and he moves about in it uninhibitedly, at that point he can both impart his comprehension of what is unmistakably known to the customer and can likewise voice implications in the customer's involvement of which the customer is barely mindful. Along these lines the advisor and the customer can push ahead together, well ordered, moment by moment contacting regions of experience which are inside the customer and influence his or her life, however for a few or numerous reasons is hard to get to, hence isn't available to comprehension, acknowledgment or change, (Myers, S. 2000). Advisors need to remember that guiding isn't simply talking things over (as they do in their regular daily existence with companions), yet a more formal kind in which there are two altogether different jobs, the instructor does not by and large discuss them self or attempt to safeguard the customer as they would do with a companion in light of the fact that by doing this there is a threat of over-sympathizing with the customer and losing a reasonable feeling of being isolated individuals, (Eisenberg, N., and Strayer, J. 1987) As far as the substance of treatment, there is a requirement for the specialist to always pay special mind to the impact they might involvement from the customer. Advisors need to scrutinize all their own suppositions and convictions through perusing, cognizance raising, and through self examination. This requires a heartless genuineness that can be excruciating and also invigorating. Just when advisors have experienced this themselves can they truly encourage their customer and not progress toward becoming to connected or over-relate. At last it is critical that specialists work with and recognize all parts of their customers and themselves that are underneath or more the frame obvious to our eyes, (Myers, S. 2000). They should have the capacity to tune into the dimension on which they can see the human spirit before them without being occupied by their hypotheses and self convictions. Anyway it is critical for specialists to recognize the distinction among sensitivity and sympathy. Sensitivity Sensitivity is regularly mistaken for sympathy as the two originations are seen as passing on a feeling of minding or empathy. In treatment nonetheless, there are clear contrasts between these perspectives that can either possibly deferral or increment the treatment procedure, (Lang, J.A. 1994). The essential aim of compassion is to comprehend a p>GET ANSWER