Consider the following scenario:
Your work at a law firm. Your boss is trying to use her mobile device for work that she is doing for your law
firm. You are the only one in your firm that knows anything about mobile devices and how they connect to
your system. She has not had time to be well-informed on the best way to connect her device and is having
trouble getting it set up to use. She stopped by your cubicle as the “tech person” in the firm and says she
needs you to draft a memo for everyone to teach them how to use mobile devices and how to troubleshoot
any issues that may come up.
Create a MEMO to the firm (lawyers and staff) outlining all of the procedures for setting up mobile devices
to connect to the network and troubleshooting common issues.
Make sure you add some “common sense practical use of mobile devices” suggestions.
Remember that these employees are likely easily perplexed by technology jargon
Sample Solution
