For Part A, include responses to the following questions:

What are the major challenges at Deutsche Telekom and what is critical for its survival and future success?
What do the think the customers, general public, investors, and employees thought of the leaked letter?
Put yourselves in the shoes of a middle manager who is witnessing employees discussing the letter during the hours that they should be working.  How would you handle that?

YouTube URL: http://www.youtube.com/watch?v=E8161hUMXzM

Sample Solution

This question has been answered.

Get Answer