According to Sharda (2015), An old adage says: “If you cannot measure it, you cannot manage it.” Management’s role is to ensure that the money spent on IT results in value for the organization. Therefore, a standard, accepted set of metrics must be created, and those metrics must be monitored and communicated to senior management and customers of the IT department.
Regarding the background statement above, monitoring IT Investments by the management of an organization should be considered easy. How far is this true? Research into this and come up with at least two of the measuring metrics. Describing how the metrics are used to measure IT Investments and their advantages.
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