Safety of patients, staff and visitors is at the top of the quality list. With the pandemic and challenges in obtaining all the necessary PPE and staffing to maintain the highest standards as a manager what actions can you take? Can you limit patient visits to a level you can successfully handle? Can you close a practice due to questionable safety?
Tinker (2018) shares the Quadruple Aim of Healthcare:
- Improve the patient experience of care.
- Improve the health of populations.
- Reduce the per capita cost of healthcare.
- Reduce clinician and staff burnout.
One through three have been addressed in this week’s discussion. Today’s press, as well as talking with healthcare providers regarding the impact the COVID pandemic burnout is a real challenge. Burnout can exhibit itself in several ways including decreased quality, increased sick calls, and resignations. How does an emphasis on quality reduce clinician and staff burnout?
Sample Solution
