Service level agreement functions as a contract defining service standards

You have learned that a service level agreement functions as a contract defining service standards. The
telecommunications company provides the cloud service provider (CSP) to its customer and options for recourse should
those service levels not be met.

Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) are the three top contenders for cloud
platform market share. Please select one of these CSPs and research the service level agreement (SLA) material available
on their site.

Prepare a report.

  1. Describe the process to locate SLA information for your selected platform,
  2. Discuss how much detail is provided for potential or existing customers.
  3. Summarize the available SLA content to include determining appropriate IP address spaces in cloud networks and
    segmentation configurations for network and compute services.

Sample Solution

ACED ESSAYS