Software Management

LO1 Evaluate software user interfaces using heuristic evaluation and user observation techniques

Marking Criteria:

Task Details Submission Requirements Marks
Task: Solve the given task. Word file containing the transcript of answer. 10

 
Lab 10 : Heuristics Principles
Task-1: Choose an appropriate evaluation method for each of the following situations. In each case identify
(i) The participants.
(ii) The technique used.
(iii) Representative tasks to be examined.
(iv) Measurements that would be appropriate.
(v) An outline plan for carrying out the evaluation.

(a) You are at an early stage in the design of a spreadsheet package and you wish to test what type of icons will be easiest to learn.
The participants.
The technique used.
Representative tasks to be examined.
Measurements that would be appropriate.
An outline plan for carrying out the evaluation.

(b) You have a prototype for a theatre booking system to be used by potential theatre-goers to reduce queues at the box office.
The participants.
The technique used.
Representative tasks to be examined.
Measurements that would be appropriate.
An outline plan for carrying out the evaluation.

(c) You have designed and implemented a new game system and want to evaluate it before release.
The participants.
The technique used.
Representative tasks to be examined.
Measurements that would be appropriate.
An outline plan for carrying out the evaluation.
(d) You have developed a group decision support system for a solicitor’s office.
The participants.
The technique used.
Representative tasks to be examined.
Measurements that would be appropriate.
An outline plan for carrying out the evaluation.

(e) You have been asked to develop a system to store and manage student exam results and would like to test two different designs prior to implementation or prototyping.
The participants.
The technique used.
Representative tasks to be examined.
Measurements that would be appropriate.
An outline plan for carrying out the evaluation.

Task-2: Following are the factors governing the choice of an appropriate evaluation method for different interactive systems. Give brief details.

1. The Purpose of the Evaluation.
2. What Will Be Evaluated.
3. Who Wants to Know What.
4. When Results Are Needed.
5. What Will Be Done with the Evaluation Results.
6. Available Resources for the Evaluation (Time, Money, and People)

Sample Solution