EITHER A DISSATISFYING EXPERIENCE OR A POSITIVE, SATISFYING EXPERIENCE as a member of a group or team. If possible, describe a workplace team, but you may also choose to discuss a school project team or athletic team. In your subject line, indicate if you are writing about a positive experience or a negative experience. Answer the eight questions completely.

Explain why strategic human resource management can help an organization gain a competitive advantage.

Describe the steps managers take to recruit and select organizational members.

Discuss the training and development options that ensure organizational members can effectively perform their jobs.

Explain why performance appraisal and feedback are such crucial activities, and list the choices managers must make in designing effective performance appraisal and feedback procedures.

Explain the issues managers face in determining levels of pay and benefits. Understand the role that labor relations play in the effective management of human resources.

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