You are a regional manager at the Walk-In Closet clothing store and you just received the most recent feedback from a mystery shopper’s in-store experience report. One thing that caught your eye in this report is that the mystery shopper had a hard time identifying a staff member to help them get a changing room. They go on to mention that it was difficult to distinguish between who was a sales associate and who was a customer because there was no standard work uniform. This in not the first time you have read a comment like this. You decide it is time to take action by establishing a dress code for all staff. You are aware there may be some push back from the staff, but if you provide each employee with at least one Walk-In Closet shirt (short or long sleeve) the dress code transition may be easier.
Write a three-paragraph (minimum) memo addressed to the store managers in your region on the choice to implement an employee dress code program that will be fully implemented by the start of Quarter 3. This memo will discuss the rational, benefits, costs, and time frame involved in executing the new dress code policy. Be sure to address the audience properly, and write to them as a concerned executive. You may also draw from your personal work experience with appropriate examples to support your references.
Sample Solution
