Consider the four key perspectives of a balanced scorecard applied to your Capsim competition: (1) the learning and growth perspective, (2) the business process perspective, (3) the customer perspective, and (4) the financial perspective. Then respond to the following:
Provide an overview of an organization you are familiar with or one that you researched. Include in your overview statistics that describe the organization, such as its product/service, size, and number of employees.
Discuss whether the four key perspectives are relevant to that organization.
How can you utilize the four key perspectives to analyze and improve your Capsim simulation rounds?
Sample Solution
