You are the cybersecurity expert for a government organization. There is great concern that hackers from another country will infiltrate the government network by using a phishing attack to interfere with our election process. One member send you an email that looks suspicious, in oder to provide law enforcement with as much information as possible you decide to track the sender.
floundering” (Makovsky, 2013). Ultimately, the group’s goal was to help the airline thrive intellectually. While also providing a distinctive Southwest essence and principle that has made it the corporation it is. While looking at the overall environment of the organization, the determination that the purchaser service is strictly intrinsic to Southwest and its culture. Their culture is a reinforcement that through employee reassurance and customer gratification. This tactic encourages teams to develop dependable performers that always suggest incomparable provisions. The employees of Southwest ultimately distinguish its customer service from the other airlines, by going the extra mile. Even though the technology will assist Southwest Airlines to continue to be efficient by combining passenger data for the company’s 3,000 day-to-day commutes, concerns were made about boarding times possibly being extended. Nevertheless, attendants found that reading each bar code on the boarding passes didn’t alter the times, but it did affect clerical processes. The new paper bar code system is giving Southwest ticket agents the ability to match a customer record within having to scroll through and log into multiple software screens (Robertson, 2018). The process is much more computerized. Upon scanning the bar code, it checks off the person from the passenger list immediately. The old process involved finding the passenger’s information, which included going through numerous needed to identify the passenger and get them to the gate. Some communal practices cause variances in the quantity of travelers per day per flight. “The hardware used to scan the boarding passes has been installed. The company is progressively replacing customer service back-office paraphernalia at airports including at its headquarters in Dallas. At Southwest Airlines’ headquarters in Dallas, Texas, the office has been recently redesigned around “culture centers” on each of the floors (Robertson, 2018). Each midpoint expounds on one of the company’s morals and offers break services, meeting rooms and talent to create their value. Southwest ranks its employees first among the customers and shareholders. Without the employees, there wouldn’t be an airline. “We believe that if we treat our employees right, they will treat our customers right, and in turn that results in increased business and profits that make everyone happy,” the airline explains in a blog post about its company culture (Makovsky, 2013). By producing a culture that’s enjoyable as well as all-encompassing, matched with principal morals it will remind all employees to enjoy what they do. Once an employee feels that they are headed to a job and no longer a career, the organization will start to lose its luster. The airline encourages personnel to take pride in themselves and what they do. Southwest also seeks out employees with proactive attitudes, making every team member feel responsible for the success of their colleagues (Makovsky, 2013). A team-based atmosphere thrusts personnel to continuously go above what is required of them. When customers are witnesses to this, it increases customer gratification and faithfulness. Society today has an overall disdain for the airline business, so it is encouraging to see that one airline, Southwest Airli>GET ANSWER