Scenario: Imagine that you are the vice president of operations at a production or service organization. You
have noticed that your organization’s current operations strategy is not supporting the challenges that the
organization is presently facing. In order to maintain a competitive edge, you must address these
challenges with your Chief Executive Officer immediately.
Select an existing production organization. Analyze the organization’s current vision, mission, business
strategy, operation strategy, supply chain, total quality management, just-in-time philosophy, forecasting
method, statistical technique, facility location, work design, project life cycle, and project management.
Note: You will need this information in order to complete this and subsequent assignments.
As you collect the information for Assignment 1 and Assignment 2, remember that in Assignment 3 you
must prepare a presentation for your Chief Executive Officer.
Write a three to five (3-5) page paper in which you:
Evaluate key elements of the selected production or service organization’s operational efficiency with its
operational strategy. Determine three (3) tasks that do not align with the operational strategy. Determine the
weaknesses that are evident in each task.
Formulate a new operations strategy for the selected organization based on the four (4) competitive
priorities (i.e., cost, quality, time, and flexibility).
Analyze both the structure of the competitive priorities and infrastructure of the production process. Develop
three (3) new enablers that are aligned with the long-term plan of the selected organization. Evaluate three
(3) pros and three (3) cons of the new enablers.
Sample Solution
