Diversity, equity, and inclusion (DEI) are important to patients and their providers. Healthcare organizations that
focus attention on DEI provide a workplace culture that is supportive and respectful of patients and employees.
When healthcare professionals recognize and interact appropriately with patients who are culturally different
from them, patient outcomes may be improved. Today, many healthcare organizations have a department and
an executive level position, such as chief diversity officer, dedicated to ensuring DEI in the organization.
Read the following fact sheets that explain DEI in healthcare and how one healthcare provider promotes DEI
within the organization:
Johns Hopkins Medicine Fact SheetPermanente Fact Sheet
Read the following article on cultural competence and watch the video:
What Does Cultural Competence Mean for Healthcare Providers? Cultural Competence in Healthcare
For this assignment, use the information on DEI and cultural competence in the resources provided and
answer the following questions:
Based on your understanding of diversity, equity, and inclusion, describe a situation or experience that you
have witnessed in a healthcare setting that relates to how diversity, equity, or inclusion impact patient care or
the healthcare workforce in a positive or negative way. How did the healthcare professional or the organization
demonstrate DEI or cultural competence? What could have been done differently?

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