1.1 Conduct an environmental scan of the business environment in which your organisation operates
1.2 Analyse factors that impact upon the organisation’s ability to find new customers and retain existing customers
1.3 Use the results of the environmental scan, to plan strategies to improve the organisations ability to find and retain customers
1.4 Lead the implementation of strategies to improve the organisation’s ability to find and retain customers objectives
- Understand how the customer supply chain operates to meet customer requirements
2.1 Appraise the customer supply chain to identify any strengths, weaknesses, opportunities or threats
Sample Solution
