Q.1:
A. Explain the Knowledge conversion processes highlighted by Nonaka Takeuchi Model of Knowledge management. Which of these conversions are difficult and why?
B. Write a detailed note on the “Three forms of knowledge” Explained by K. Wiig in his knowledge management model. Briefly describe the four types of knowledge explained by K. Wiig.
Q.2:
A. Why are “Communities of practice” Important? How can organizations cultivate communities of practice? How can these communities of practice contribute towards the knowledge needs of the organization?
C. Provide a detailed description of major roles and responsibilities in a community of practice.
Q.3: Explain in detail any two “Tacit Knowledge” capturing techniques used by the organizations.
Sample Solution