- Why do students in medical school often have negative attitudes toward communication skills training? What would you recommend the medical-school administrators do to change such negative attitudes? (p. 21) 2) What is communication privacy management theory? Use this theory to explain a patient-provider interaction. This interaction can be from your own experiences, what you heard from other persons, or what you learned from mass media. (p. 23) 3) What is communication accommodation theory? Use this theory to explain a patient-provider interaction. This interaction can be from your own experiences, what you heard from other persons, or what you learned from mass media. (p. 31-32) 4) What is patient-centered communication? What should providers do or not do, when they are practicing patient-centered communication? (p. 34) 5) What’s bad news? Name and discuss at least three factors that can influence bad news delivery of providers. (p. 40-42) To answer these questions, you will need to use your own words to summarize or paraphrase.
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