The Patient Portal

by | Apr 29, 2025 | healthcare

Scenario
Wesley Family Health Center (WFHC) is a community-centered primary care facility providing comprehensive, patient-centered healthcare services to patients of all ages. The office is located in the heart of Charleston, South Carolina. WFHC offers primary, diagnostic, and specialty care services. Wesley’s mission is to provide patients with personalized treatment plans customized to fit their individual needs.

Leaders at WFHC have decided to explore options to expand the use of the patient portal. Currently, WFHC uses the patient portal primarily to schedule appointments and bill payment services. Leaders want to incorporate e-visits, prescription management services, lab/test results access, and other recurrent care options. Leaders also believe that the patient portal may improve communication between patients and providers, ultimately increasing patient satisfaction.

You are a consultant for a local software vendor that provides portal technology to support Wesley’s mission. Your organization has been contacted to present information to WFHC’s leaders on how it can more effectively leverage its technology to meet the changing needs of the healthcare consumer. You will provide a demo to inform leaders of the benefits of expanding its patient portal use.

 

Instructions
Compile a PowerPoint presentation using speaker notes and/or audio narration that includes:

What is the role of the patient portal?
How can Wesley Family Health Center improve the user experience of its patient portals to align with its organizational mission?
What are the major features available using a patient portal?
What are the main benefits that Wesley may achieve by expanding the use of the patient portal for additional services (i.e., e-visits, test /lab results, patient communications)?
What are the benefits of expanding the patient portal to the patient?
What are the benefits of expanding the patient portal to the provider?
What are some of the barriers Wesley may face in its attempt to expand the use of the portal? Please include at least 2 barriers.
How can Wesley overcome those barriers?

Sample solution

Dante Alighieri played a critical role in the literature world through his poem Divine Comedy that was written in the 14th century. The poem contains Inferno, Purgatorio, and Paradiso. The Inferno is a description of the nine circles of torment that are found on the earth. It depicts the realms of the people that have gone against the spiritual values and who, instead, have chosen bestial appetite, violence, or fraud and malice. The nine circles of hell are limbo, lust, gluttony, greed and wrath. Others are heresy, violence, fraud, and treachery. The purpose of this paper is to examine the Dante’s Inferno in the perspective of its portrayal of God’s image and the justification of hell. 

In this epic poem, God is portrayed as a super being guilty of multiple weaknesses including being egotistic, unjust, and hypocritical. Dante, in this poem, depicts God as being more human than divine by challenging God’s omnipotence. Additionally, the manner in which Dante describes Hell is in full contradiction to the morals of God as written in the Bible. When god arranges Hell to flatter Himself, He commits egotism, a sin that is common among human beings (Cheney, 2016). The weakness is depicted in Limbo and on the Gate of Hell where, for instance, God sends those who do not worship Him to Hell. This implies that failure to worship Him is a sin.


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God is also depicted as lacking justice in His actions thus removing the godly image. The injustice is portrayed by the manner in which the sodomites and opportunists are treated. The opportunists are subjected to banner chasing in their lives after death followed by being stung by insects and maggots. They are known to having done neither good nor bad during their lifetimes and, therefore, justice could have demanded that they be granted a neutral punishment having lived a neutral life. The sodomites are also punished unfairly by God when Brunetto Lattini is condemned to hell despite being a good leader (Babor, T. F., McGovern, T., & Robaina, K. (2017). While he commited sodomy, God chooses to ignore all the other good deeds that Brunetto did.

Finally, God is also portrayed as being hypocritical in His actions, a sin that further diminishes His godliness and makes Him more human. A case in point is when God condemns the sin of egotism and goes ahead to commit it repeatedly. Proverbs 29:23 states that “arrogance will bring your downfall, but if you are humble, you will be respected.” When Slattery condemns Dante’s human state as being weak, doubtful, and limited, he is proving God’s hypocrisy because He is also human (Verdicchio, 2015). The actions of God in Hell as portrayed by Dante are inconsistent with the Biblical literature. Both Dante and God are prone to making mistakes, something common among human beings thus making God more human.

To wrap it up, Dante portrays God is more human since He commits the same sins that humans commit: egotism, hypocrisy, and injustice. Hell is justified as being a destination for victims of the mistakes committed by God. The Hell is presented as being a totally different place as compared to what is written about it in the Bible. As a result, reading through the text gives an image of God who is prone to the very mistakes common to humans thus ripping Him off His lofty status of divine and, instead, making Him a mere human. Whether or not Dante did it intentionally is subject to debate but one thing is clear in the poem: the misconstrued notion of God is revealed to future generations.

 

References

Babor, T. F., McGovern, T., & Robaina, K. (2017). Dante’s inferno: Seven deadly sins in scientific publishing and how to avoid them. Addiction Science: A Guide for the Perplexed, 267.

Cheney, L. D. G. (2016). Illustrations for Dante’s Inferno: A Comparative Study of Sandro Botticelli, Giovanni Stradano, and Federico Zuccaro. Cultural and Religious Studies, 4(8), 487.

Verdicchio, M. (2015). Irony and Desire in Dante’s” Inferno” 27. Italica, 285-297.

 

 

 

Scenario
Wesley Family Health Center (WFHC) is a community-centered primary care facility providing comprehensive, patient-centered healthcare services to patients of all ages. The office is located in the heart of Charleston, South Carolina. WFHC offers primary, diagnostic, and specialty care services. Wesley’s mission is to provide patients with personalized treatment plans customized to fit their individual needs.

Leaders at WFHC have decided to explore options to expand the use of the patient portal. Currently, WFHC uses the patient portal primarily to schedule appointments and bill payment services. Leaders want to incorporate e-visits, prescription management services, lab/test results access, and other recurrent care options. Leaders also believe that the patient portal may improve communication between patients and providers, ultimately increasing patient satisfaction.

You are a consultant for a local software vendor that provides portal technology to support Wesley’s mission. Your organization has been contacted to present information to WFHC’s leaders on how it can more effectively leverage its technology to meet the changing needs of the healthcare consumer. You will provide a demo to inform leaders of the benefits of expanding its patient portal use.

 

Instructions
Compile a PowerPoint presentation using speaker notes and/or audio narration that includes:

What is the role of the patient portal?
How can Wesley Family Health Center improve the user experience of its patient portals to align with its organizational mission?
What are the major features available using a patient portal?
What are the main benefits that Wesley may achieve by expanding the use of the patient portal for additional services (i.e., e-visits, test /lab results, patient communications)?
What are the benefits of expanding the patient portal to the patient?
What are the benefits of expanding the patient portal to the provider?
What are some of the barriers Wesley may face in its attempt to expand the use of the portal? Please include at least 2 barriers.
How can Wesley overcome those barriers?

 

 

 

Scenario
Wesley Family Health Center (WFHC) is a community-centered primary care facility providing comprehensive, patient-centered healthcare services to patients of all ages. The office is located in the heart of Charleston, South Carolina. WFHC offers primary, diagnostic, and specialty care services. Wesley’s mission is to provide patients with personalized treatment plans customized to fit their individual needs.

Leaders at WFHC have decided to explore options to expand the use of the patient portal. Currently, WFHC uses the patient portal primarily to schedule appointments and bill payment services. Leaders want to incorporate e-visits, prescription management services, lab/test results access, and other recurrent care options. Leaders also believe that the patient portal may improve communication between patients and providers, ultimately increasing patient satisfaction.

You are a consultant for a local software vendor that provides portal technology to support Wesley’s mission. Your organization has been contacted to present information to WFHC’s leaders on how it can more effectively leverage its technology to meet the changing needs of the healthcare consumer. You will provide a demo to inform leaders of the benefits of expanding its patient portal use.

 

Instructions
Compile a PowerPoint presentation using speaker notes and/or audio narration that includes:

What is the role of the patient portal?
How can Wesley Family Health Center improve the user experience of its patient portals to align with its organizational mission?
What are the major features available using a patient portal?
What are the main benefits that Wesley may achieve by expanding the use of the patient portal for additional services (i.e., e-visits, test /lab results, patient communications)?
What are the benefits of expanding the patient portal to the patient?
What are the benefits of expanding the patient portal to the provider?
What are some of the barriers Wesley may face in its attempt to expand the use of the portal? Please include at least 2 barriers.
How can Wesley overcome those barriers?

PowerPoint Presentation: Expanding Your Patient Portal at Wesley Family Health Center

Here’s a suggested outline for your PowerPoint presentation, including speaker notes to guide your narration.

(Slide 1: Title Slide)

  • Title: Empowering Patients, Enhancing Care: Expanding the Wesley Family Health Center Patient Portal
  • Subtitle: A Demonstration of Portal Technology to Meet the Changing Needs of Healthcare Consumers
  • Your Name/Organization Logo

Speaker Notes:

“Good morning/afternoon, leaders of Wesley Family Health Center. My name is [Your Name] from [Your Software Vendor]. We understand your commitment to providing personalized, patient-centered care here in Charleston, and we’re excited to discuss how our portal technology can help you further realize that mission by more effectively leveraging your patient portal.”

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