Nurses have a powerful role in the coordination and continuum of care. All nurses must be cognizant of the
care coordination process and how safety, ethics, policy, physiological, and cultural needs affect care and
patient outcomes. As a nurse, care coordination is something that should always be considered. Nurses must
be aware of factors that impact care coordination and of a continuum of care that utilizes community resources
effectively and is part of an ethical framework that represents the professionalism of nurses. Understanding
policy elements helps nurses coordinate care effectively.

Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
Competency 3: Create a satisfying patient experience.
Identify the aspects of change management that directly affect elements of the patient experience essential to
the provision of high-quality, patient-centered care.
Competency 4: Defend decisions based on the code of ethics for nursing.
Explain the rationale for coordinated care plans based on ethical decision making.
Competency 5: Explain how health care policies affect patient-centered care.
Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded
presentation. Script and reference list are not submitted.

Scenario
Your nurse manager has been observing your effectiveness as a care coordinator and recognizes the
importance of educating other staff nurses in care coordination. Consequently, she has asked you to develop a
presentation for your colleagues on care coordination basics. By providing them with basic information about
the care coordination process, you will assist them in taking on an expanded role in helping to manage the care
coordination process and improve patient outcomes in your community care center.

Sample Solution

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