Business managers and employees use written communication every day. Opportunities for written communication in the business world include everything from reports, memos, and documentation to emails, instant messaging, and social media. Effective written communication can help build and grow business relationships, accelerate results, solicit input and feedback, rally personnel toward shared goals, and improve personal lives. Your ability to write messages that are clear and concise, while positioned strategically and presented professionally, will distinguish you in your field and personal lives.
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