Read the “Better Control of Development Projects at Johnson Controls” starting on page 445 in your textbook. 1. What control processes did Johnson Controls utilize in their projects? 2. Explain the impact of scope creep on Johnson Controls’ projects. What control features should they implement to minimize the impact of scope creep in the future? 3. Develop a set of 3-5 management review processes that Johnson Controls should implement as a part of their project management review of best practices.
