1.To understand what managers do, explain how it is necessary to study both the activities performed by
managers and the purposes of their activity.
2.As well as variation across the levels of management (first-tier, middle and top), how would you expect
the manager’s role to vary with the extent to which the organisational environment is changing, suchas
through new technology, changes in market demand or new forms of competition?
3.What is the potential importance of studying how managers like to spend their work time as well as how
they actually allocate their work time between different activities?
4.Explain how it is possible that there might be a difference between successful and effective managers in
terms of how each type of manager tends to spend their time.
5.It has been argued that it is well known what managers should do to be a good manager. Explain this
assessment and discuss what you think are the biggest challenges to being a good manager.
Sample Solution
