Customer Analysis

Develop a Customer Analysis (Paragraph Format). identify at least (5) External and (5) Internal Customers and performing a detailed written analysis of each.

1. Step 2: Conduct an Analysis of Your External and Internal Customers in the Customer Focused Strategic Planning Workbook .
2. Create a Customer Analysis of your Apple Inc. External Customers (must be 5 or more), then realistically rank all external customers (based on level of satisfaction):
   o For each external customer include at least 1 need and expectation using careful analysis and critical thinking.
   o For each external customer include at least 1 issue and concern using careful analysis and critical thinking.
3. Create a Customer Analysis of your Apple Inc. Internal Customers (must be 5 or more), then realistically rank all internal customers (based on level of satisfaction):
   o For each internal customer include at least 1 need and expec

Sample Solution