You work in Human Resources at Marble Makeovers. The company had to make temporary changes in work shifts due to ash flow and revenue. You are assigned to create a video that will supplement the COO’s written announcement (see below) that was ent to employees the day before. Create a 2 minute video with no more than 5 slides basing your presentation on the information below. You can paraphrase but do not make up content that takes away from the facts. Although this message is informative, it may also be considered “bad news” as it effects employees on many levels. Your message must be clear but remember your tone is just as important as the message being delivered. Your voice should reflect a tone of empathy, goodwill and encouragement that this is just a temporary change.
Sample Solution
The COO’s Message:
As you all know, the ash flow that occurred over the weekend has caused a major disruption to our operations and subsequent revenue. We have had to make temporary changes in work shifts and assignments until further notice. This means some of your current roles will be shifted to accommodate this change. These shifts are expected to only last a few weeks and we apologize for any inconvenience this may cause. As always, we thank you for being loyal Marble Makeovers employees and assure you that every effort is being made to ensure our processes are as smooth as possible going forward.
Sample Solution
The COO’s Message:
As you all know, the ash flow that occurred over the weekend has caused a major disruption to our operations and subsequent revenue. We have had to make temporary changes in work shifts and assignments until further notice. This means some of your current roles will be shifted to accommodate this change. These shifts are expected to only last a few weeks and we apologize for any inconvenience this may cause. As always, we thank you for being loyal Marble Makeovers employees and assure you that every effort is being made to ensure our processes are as smooth as possible going forward.
