Summarize the pattern of facts leading up to this interpersonal conflict, identifying the stakeholders in the conflict.

Analyze the transcripts provided and determine how stakeholders’ self-perception and communication practices influenced the conflict.

Assess how the stakeholders’ self-perception influenced the conflict. Provide specific examples to support your assessment.

How might the involved stakeholders’ self-perceptions be at odds with how others see them?

 

 

 

 

 

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