As the newly appointed police chief, you are acutely aware that patrol resources are stretched thin.
During evening hours it is not unusual for every patrol unit to be out on a call-for-service—a dangerous
situation for both the public and officers.
You decide to immediately implement a differential response program, handling selected offense and
nuisance complaints by taking a report over the phone, or directing the complainant to the agency’s
website for “e-filing” of the report.
What procedures and/or policies do you develop to assure that the process is not applied
disproportionately to some classes of citizens?
Sample Solution
