While anxiety and uncertainty are considered somewhat normal human responses to the unfamiliar, what are some ways people can manage these elements?

What is the primary way that people can avoid developing an ethnocentric attitude?

How does stereotyping help some people cope with intercultural conflicts?

Consider the example of the smile as a form of nonverbal communication. What does the smile convey, and why might you think that many visitors to the United States notice that people smile at one another far less in large cities than in small towns? What large cultural patterns might be behind this fact?

Describe a situation where clothing choices could promote effective intercultural communication for a person who is visiting within another culture.

How does the use of eye contact and eye movement affect a conversation? What does this imply about the use of nonverbal forms of communication in regards to the ability of such communication to affect the way a message is conveyed?
Consider the connection between emotion and nonverbal clues. Analyze two nonverbal clues that convey anger and two that convey happiness, and describe how these emotions are related through nonverbal cues.
What does Communication Accommodation Theory explain about people’s initial interactions?
What does it mean to describe culture as “dynamic” or “heterogeneous?”

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